HOPE Made in the World

HOPE Made in the World is a new sustainable brand working hard to make the world a better place for children and garment workers, one clothing item at a time. Here is bit more about their ethics, measurements and other specifications.

Ethics

Fair -  The ethical treatment of people involved in the supply chain and production chain. Including a focus on fair treatment of employees, gender equality, paying a living wage, and no child labour. HOPE Made in the world is currently on the journey to be certified Child Labor Free. 

Animal Friendly - Cruelty free. 

Eco-friendly materials - Resources which do not cause damage to the natural environment. 

Ethical Sourcing - Refers to finding a supply of products or materials which are manufactured under decent labour conditions - or from sustainable resources. 

Organic materials - Textiles manufactured from raw materials grown under strict regulations, that protect the environment and wildlife. 

* Definitions of these key terms were gathered from the Ethical Fashion Forum. 

Dimensions

Materials

MADE's sweaters are made of baby alpaca fibers by fair paid artisans. Throughout the supply chain, Hope Made In The World ensures that there is absolutely no harm to the animals. The sheering process does not hurt the Alpacas. They live in the Peruvian Andes, 3000 meters above sea level and eat hichu (a wild grass that grows in the region). The land is never treated with pesticides or chemicals, allowing the Alpacas to have a healthy living and produce the finest fibers, which are biodegradable, renewable and natural. It's softer than cashmere and lighter, warmer, and more durable than wool. 

The sweaters are produced by Waka-s, a family owned company in Arequipa, Peru. They have 24 employees, 70% are women. Employees are given 30 days paid vacations, up to 26 days of paid medical leave, health insurance and social security.

Fullfullment is done by Verde, the premier eco-friendly fulfillment services company in the U.S. They use the best green business practices as a sustainable company with minimal impact on the environment.

These sizes are general guidelines. They refer to body measurements and not garment dimensions. If you are not sure which size to get, we recommend you get the larger size.

    Return Policy

    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable)

    If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at milanesripoll@me.com.

    Sale items (if applicable)

    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Exchanges (if applicable)

    We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hope@hopemade.world.